An organisation’s success depends on two major components..
1) Customers
2) Service
The customer service and retention plans must be pretty good for a long term success and clientele expansion ..
The service depends on the quality of the ‘employees’ . hence it is almost as much important as having customers which is where I feel many organisations are found lacking ..
The employee quality depends on a lot of factors .. one of the major one is the treatment and office environment .. ofcourse the perks and salary too ..
I’d say repeated feebacks on employee and customer satisfaction and continuous improvement in all areas are the very key to success to an organisation ..
An organisation’s success depends on two major components..
1) Customers
2) Service
The customer service and retention plans must be pretty good for a long term success and clientele expansion ..
The service depends on the quality of the ‘employees’ . hence it is almost as much important as having customers which is where I feel many organisations are found lacking ..
The employee quality depends on a lot of factors .. one of the major one is the treatment and office environment .. ofcourse the perks and salary too ..
I’d say repeated feebacks on employee and customer satisfaction and continuous improvement in all areas are the very key to success to an organisation ..
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